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客户技术支持工程师/Client Analyst Rystad Energy 15000-20000 元/月 收藏 投个简历
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客户技术支持工程师/Client Analyst

薪资: 15000-20000 元/月 | 北京-北京 |5年以上经验 |本科学历
2020-09-25 更新被浏览:
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职位描述
不限到岗 |年龄不限 |婚况不限
招聘1-2人 |2020年09月27日结束招聘
普通话二级 英语

客户技术支持工程师/Client Analyst

工作地点:北京

应聘者请登录公司招聘系统投递简历:https://rystadenergy.bamboohr.com/jobs/view.php?id=66

Client Analyst/客户技术支持工程师 

Role and Responsibilities:

Rystad Energy is seeking a dynamic individual to join our team as a Client Analyst (CA) responsible for providing technical and insight support to existing and prospective clients in China. The role will be based in Beijing as part of the wider APAC CA team.

The main responsibility will be to manage client relationships to ensure that clients obtain the utmost value from our products and services. We are looking for candidates with an analytical background and preferably with knowledge of the upstream oil and gas or broader energy industry. The successful candidate will need to be detail-oriented, have a passion for client engagement and client satisfaction, is an excellent communicator in both Mandarin and English, and enjoys working as part of a team. Candidates will work with some highly demanding clients and must be able to work in a fast-paced environment. 

In this role, everyday tasks include:

•First-line support for client helpdesk (through phone and e-mail)

•Maintaining existing client relationships, assist with subscription contract renewal

•Engaging clients for training and query support

•Travelling to client sites for face-to-face training as well as providing web-based support

•Understanding and developing solutions to cater to clients’ workflows

•Working with the account managers on growth and retention

•Communicating internally with Sales, Research and Consulting teams

•Representing the firm and our products at internal and external events

Qualifications and Education Requirements / Preferred Skills:

Rystad Energy is seeking to hire ambitious and motivated candidates with strong academic or other proven track records. We seek candidates with the following qualities:

•Undergraduate degree in Engineering, Finance, Economics, Business Administration 

•Experience in the Oil & Gas industry is preferred

•Min 5 years of relevant analytical or client servicing experience

•Fluent in Mandarin and English 

•Excellent quantitative and analytical skills

•Availability to travel

•Strong excel skills

•Individual must be organized, self-motivated and independent

•Highly desirable to have a working knowledge of the oil and gas/ broader energy industry 

Please include a cover letter, CV, transcripts, and other relevant documents in a single PDF file when you upload your application. MacOS users can experience difficulties in uploading documents. We recommend using Windows PC in order to apply. Αll applications must be sent exclusively via our portal.

应聘者请登录公司招聘系统投递简历:https://rystadenergy.bamboohr.com/jobs/view.php?id=66

Please contact Xinlei Zhu,xinlei.zhu@rystadenergy.com, and San Lee Chew, sanlee.chew@rystadenergy.com if you have any questions regarding the position.

职位发布者
李红梅
北京市朝阳区建国门外大街1号
公司简介

Rystad Energy is an independent energy research and business intelligence company providing data, tools, analytics and consultancy services to the global energy industry. Our products and services cover energy fundamentals and the global and regional upstream, oilfield services and renewable energy industries, tailored to analysts, managers and executives alike. We are headquartered in Oslo, Norway with offices across the globe.

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Rystad Energy
  • 外资企业
  • 北京
  • 200-500人
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职位名称:客户技术支持工程师/Clie
公司名称: Rystad Energy
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